New Lower $4.95 Flat Rate On Sauce
HOT SAUCE:
SEEDS:
United States:
$2.99 Flat Rate for Orders Under $35.00
Free Shipping for Orders Over $35
International:
Orders totaling $75 or under: $17.50 shipping fee
Free Shipping for Orders Over $75
Processing & Delivery:
International orders may be delayed if additional documentation is required by your country.
Shipping may take up to 3-4 weeks once the order is dispatched.
We are not responsible for lost, stolen, confiscated, destroyed, or returned packages outside the U.S.
Import Regulations & Responsibilities:
Ensure that the materials purchased are not restricted in your country.
Check with your Ministry of Agriculture or Customs Department before ordering.
Obtain any required documentation before placing an order, as we do not provide phytosanitary certificates or other required documents.
Customs & Additional Charges:
We clearly label packages with content and value information to avoid customs issues.
We cannot guarantee that customs will not open packages, apply additional charges, or confiscate orders.
Any tariffs, quarantine fees, taxes, or customs charges are the purchaser’s responsibility.
Liability & Refund Policy:
You assume responsibility for your package once it enters the mail system.
Bohica Pepper Hut is not responsible for shipments after they leave our facility.
We do not offer refunds for lost or confiscated packages.
By placing an order, you agree to our general terms of sale and international shipping policy.
New Zealand customers: Check here for New Zealand’s Steps to Importing Seeds.
Australian customers: Check here for Seeds Contaminants and tolerance tables.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Additional non-returnable items:
Gift cards
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at tate_jet@yahoo.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at tate_jet@yahoo.com and send your item to: 100 Lyle Street Mauldin South Carolina US 29662.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping Returns
To return your product, you should mail your product to: 100 Lyle Street Mauldin South Carolina US 29662
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.